Terms of Service

Welcome to GlowKraft. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website or placing an order, you agree to comply with these Terms of Service, our Privacy Policy, Refund & Return Policy, and Shipping Policy.

If you do not agree with these terms, please do not use our website.

2. Products

GlowKraft offers skincare and hair care products for personal use only.

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, minor variations in packaging or product appearance may occur.

3. Pricing

• All prices are displayed in Indian Rupees (INR).

• Prices are subject to change without prior notice.

• Applicable taxes will be included where required by law.

4. Orders

GlowKraft reserves the right to:

• Accept or reject any order.

• Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other unforeseen circumstances.

• Limit quantities purchased by a customer.

If your order is cancelled after payment, a full refund will be issued.

5. Payment

We accept secure online payments through trusted payment gateways.

Cash on Delivery (COD) is available only for eligible products and serviceable locations.

6. Shipping & Delivery

Shipping timelines are estimates and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.

Please refer to our Shipping Policy for complete details.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy.

Please read the policy carefully before making a purchase.

8. User Responsibilities

By using this website, you agree to:

• Provide accurate and complete information.

• Not misuse or interfere with the website or its services.

• Not engage in fraudulent or illegal activities.

• Maintain the confidentiality of your account credentials, if applicable.

9. Intellectual Property

All content on this website, including text, logos, graphics, product images, icons, designs, and other materials, is the property of GlowKraft or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

10. Limitation of Liability

GlowKraft shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required by applicable law.

Our liability, if any, will be limited to the value of the purchased product.

11. Product Information

Our skincare and hair care products are intended for external use unless specifically stated otherwise.

Individual results may vary depending on skin type, hair type, lifestyle, and regular usage. Product information provided on our website is for general informational purposes and should not be considered medical advice.

If irritation or an allergic reaction occurs, discontinue use immediately and consult a qualified healthcare professional.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to Terms

GlowKraft reserves the right to update or modify these Terms of Service at any time without prior notice.

Any changes will become effective immediately upon being posted on this website.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Brand: GlowKraft

Email: support@glowkraft.com

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM

Thank you for choosing GlowKraft. We appreciate your trust and are committed to providing you with a safe, secure, and enjoyable shopping experience.