Shipping Policy

Shipping Policy

Thank you for shopping with GlowKraft. We are committed to delivering your skincare and hair care products safely and on time.

Order Processing

  • Orders are processed within 1–2 business days after successful order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During sales, festive seasons, or high-demand periods, processing may take slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 5–7 business days

  • Remote Locations: 7–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before you complete your purchase.

  • We may offer Free Shipping on selected products, promotional offers, or orders above a specified value.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible products and serviceable pin codes.

Please ensure someone is available to receive and pay for the order at the delivery address.

GlowKraft reserves the right to limit or disable COD for customers with repeated order refusals or failed deliveries.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS with a tracking number (where available). You can use the tracking details to monitor your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the order, the shipment may be returned to us.

Incorrect Address

Please ensure your shipping address, contact number, and PIN code are accurate before placing your order.

GlowKraft is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged Package

If you receive a package that appears damaged or tampered with, please:

  • Take clear photos before opening the package.

  • Record an unboxing video.

  • Contact our customer support within 48 hours of delivery.

International Shipping

Currently, GlowKraft ships only within India.

If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

For any shipping-related questions, please contact us:

Brand: GlowKraft

Email: support@glowkraft.com

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)

Thank you for choosing GlowKraft. We appreciate your trust and look forward to delivering quality skincare and hair care products to your doorstep.