Effective Date: [Insert Date]
Welcome to Glowkraft! By accessing or using our website (www.glowkraft.com) and purchasing our products, you agree to comply with the following terms:
1.1 Use of Website
You agree to use the website only for lawful purposes.
You must be at least 18 years old or have parental consent to make purchases.
1.2 Product Information
All product descriptions, pricing, and availability are subject to change without notice.
We make every effort to display accurate product images, but actual packaging may vary.
1.3 Order Acceptance
Orders are confirmed only after successful payment and order verification.
We reserve the right to cancel any order due to stock unavailability or fraudulent activity.
1.4 Pricing
Prices are inclusive of applicable taxes unless stated otherwise.
Delivery charges, if applicable, will be displayed at checkout.
1.5 Limitation of Liability
Glowkraft is not liable for any allergic reactions or side effects. Please conduct a patch test before use.
For concerns, consult your dermatologist before applying products.
2. Shipping & Delivery Policy
Estimated Delivery Time: 5–7 business days within India (may vary by location).
2.1 Shipping Charges
Free shipping on orders above ₹[Insert Amount].
For orders below this amount, standard shipping charges apply.
2.2 Order Processing
Orders are processed within 24–48 hours of payment confirmation.
Tracking details will be shared via email/SMS once the order is shipped.
2.3 International Shipping
Available on request (shipping charges & duties extra).
For Nepal and other countries, estimated delivery: 7–14 days.
3. Return & Replacement Policy
Returns are NOT accepted for opened/used products due to hygiene reasons.
Eligible only for:
✔ Wrong product delivered
✔ Damaged product on arrival
✔ Expired product
Replacement Request: Must be raised within 48 hours of delivery with unboxing video proof.
4. Privacy Policy
4.1 Data We Collect
Name, Email, Phone Number, Address (for order fulfillment).
Payment details are processed via secure gateways; we do not store card details.
4.2 How We Use Your Data
To process your orders and deliver products.
To send promotional offers (with your consent).
4.3 Data Security
We use SSL encryption for data transmission.
Your data will not be sold to third parties.
4.4 Cookies
Our website uses cookies to enhance your browsing experience.
📌 Contact Information:
Email: support@glowkraft.com